Privacy policy

Idox is committed to safeguarding and preserving your privacy when visiting our site or communicating with us. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal data we collect. All of your data is held in compliance with the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018.

This privacy statement explains what information we collect from you, what we do with it and who it might be shared with.

Information we collect

We only collect information about you if we have a reason to do so – for example, to provide services or information more tailored to your needs, to communicate with you, or to improve our services.

How we use information

This information is used for sending you the information requested, as well as ensuring the GLA Information Service meets the needs of users.

We will retain your personal data as long as you are registered to use the site. However, in some cases, personal data may be held to ensure legal requirements are met or for legitimate and lawful business purposes, during the course of the contract.

Sharing information

Information is shared within the Idox Group and with authorised GLA partners. This sharing is explicitly for monitoring the performance of the contract. Data will never be sold or shared to third parties unrelated to the fulfilment of the contract.

Where information is stored

We use appropriate technical, organisational and administrative measures to protect any personal information we process about you. All personal information collected from you is stored on servers in the United Kingdom and other countries within the European Economic Area (“EEA”).

How to access or update data

You may at any time delete or receive a copy of the personal information we hold about you in our systems. You can also update your preferences or opt-out of any mailing list for which you previously opted into. Requests should be emailed to us at GLAenquiries@idoxgroup.com.

Links to other sites

This site contains links to other sites. We do not control the information collection of sites that can be reached through links from our sites. If you have questions about the data collection procedures of linked sites, please contact those companies directly.

The full Idox privacy statement can be found here: https://www.idoxgroup.com/about-us/policies/privacy-statement/